Payment & Shipping

Terms of payment and delivery

1. Payment options

For deliveries within germany, and the other listed countries within the EU, we offer the following payment options:

- Prepayment by bank transfer
- Creditcard (Visa, Mastercard) via Stripe
- Paypal

Payment recipient:

Aurabalance GbR
Bank: Deutsche Skatbank
IBAN: DE36 8306 5408 0004 0411 94
BIC:   GENODEF1SLR

We request you to state your invoice number and customer number as purpose on the bank transfer. You will find the invoice number in the ordering confirmation eMail, that will be sent to your eMail adress automatically.

SEPA: Please enter your bank connection data into the fields.

PayPal: Please do the Paypal transfer to the following Paypal mailadress:

shop@aurabalance-minerals.com

2. Delivery

2.1 The shipping of your order will be made by DHL or DPD.

2.2 We ship to the following countries: Germany, selected countries of the EU (see point 3). The shipping costs are also listed under point 3.

3. Shipping costs

4. Delivery deadlines

4.1 The delivery time takes 2-3 working days within Germany. If an article is temporarily not in stock, which extends the delivery time, we will draw your attention to it on the respective product site.

4.2 For international shipping, the delivery time takes approx. 7 working days. If an article is temporarily not in stock, which extends the delivery time, we will draw your attention to it on the respective product site.

4.3 If you buy multiple articles with different delivery times within the same order, we will dispatch the articles in a common package, as long as we did not agree on anything else. In this case, the delivery time of your consignment will take the time, that was indicated for the article with the longest shipping time.

4.4 For prepayment, the term of delivery shall begin as soon as the payment order has been initiated and handed over to your credit institution. For other payment options, it starts with the day after the contract is concluded and it shall end with the expiry of the last day of the deadline. If the last day of the deadline is a saturday, sunday or a bank holiday, such day will be replaced by the preceding working day.